Do we need to rethink how brands use IP?

Reading Time: 2 minutes Provocative question: Why do IP law firms generally have such ugly identities? I suspect it’s because most of them are about protection rather than attraction. And it’s interesting isn’t it that, for two parties that should work closely together, brand and IP strategists tend to remain curiously separated.

How do you run a brand story you can’t fully own anymore?

Reading Time: < 1 minute It’s tempting to believe that our brand story is ours. It’s not of course. Today, it’s owned by everyone – in the sense that virtually anyone, anywhere can input. And that means you’re not the only one telling that story anymore. Once customers simply provided validation that your story was true. Now they are part […]

Rising above the noise

Reading Time: < 1 minute It’s hard to develop a brand. It takes enormous effort, huge willpower, confidence, resources, patience and a thick skin. You’ll face doubt, distractions and problems. It’s gruelling …. But none of that is the toughest bit. Far from it. The most intimidating aspect is actually building a brand that consciously and clearly stands apart from […]

For brand’s sake, mind your language

Reading Time: 3 minutes Language is one of the most important definers of any organisational culture. The language you choose, the language you don’t choose and the language you choose to replace are a reflection, and in some senses, a definition of your priorities. As the American writer Rita Mae Brown once observed, “Language is the road map of […]

Brand identity management: why someone will always want to be an exception

Reading Time: 4 minutes Pitch a new brand identity system to almost any large company with multiple divisions and inevitably someone will plead to be an exception to the new rules. This is particularly true where brands or divisions have had their own identity in the past. Attempts to consolidate a myriad of “brands” into a consistent brand identity […]

Brands and Beliefs: A (Long) Virtual Coffee™ with Tom Asacker

Reading Time: 7 minutes I was first introduced to Tom Asacker a number of years ago when he and I were on the same contributor panel and I’ve always been taken by four qualities that come out time and again in his work: his call-it-the-way-it-is approach; his extraordinary ability to condense whole systems to meme-length summaries; his relentless search […]

Connecting brand and price

Reading Time: 3 minutes As technology and globalised business models continue to deliver efficiencies and new opportunities, every sector will face disruptive pricing that in effect re-costs what the market would otherwise pay. Many of those movements will naturally be downward; others will lift the entry point. Amazon has effectively reframed the cost of books; Samsung and others are […]

Brand actions are not the same as brand strategy

Reading Time: 2 minutes Actions are not strategies. Great strategies change more than where you are, what you call yourselves, what you offer. That’s Michael Porter’s thought. Great brand strategies re-invent the emotional context within which your brand competes against others in the marketplace. That’s mine. A great brand strategy redefines the relationship that people have with a brand […]

Lessons and opportunities for global FMCG brands

Reading Time: 3 minutes It wasn’t that long ago that competition took place between products, and the criteria for choice between rivals was customer benefits. Product vs product. Today, for globally scaled brands, the competition is really between the reach and co-ordination of different configurations of value chains, and the criteria for choice for customers is the quality of […]

6 ways to find your brand’s next strengths

Reading Time: 5 minutes How do brands keep improving? If you’re already a market leader, where should you expend your energies to future-proof your business? A lot of the advice we read in the business press focuses on weaknesses and vulnerabilities and what needs to be fixed and updated. But if highlighting what isn’t working doesn’t work for your […]

Brands are not as easy as they look

Reading Time: 5 minutes A lot of people talk a lot about brands as impressions: brands are how you are talked about when you are not in the room; your brand is the sum of the prompted and unprompted associations that people have of you; your brand is expressed in the ways that you are remembered. All of these […]