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Tag: consumer experience

Should there always be brand experiences?

Should there always be brand experiences?

Reading Time: 4 minutesIt seems everywhere I look in the marketing press these days, someone is advocating the need for brands to deliver experiences. But not everyone can or should deliver a formatted experience, and, equally, some brands would quickly wither if they didn’t.

September 8, 2023 / Leave a Comment on Should there always be brand experiences? / Archive Tagged brand experience, consumer experience, Yasushi Kusume
Is brand experience the new sugar?

Is brand experience the new sugar?

Reading Time: 3 minutesRight now, it feels like almost every brand wants to hook their customers on sweet moments that have them coming back for more. But is that what people want or have brands simply made high-energy experiences the new must-add?

September 8, 2023 / Leave a Comment on Is brand experience the new sugar? / Archive Tagged consumer experience, cx strategy, retail experiences

About Perspectives

No-one’s nailed how we’re going to make business and brands sustainable over the longer term, so while we’re all in favour of actions, we also recognise that conversations, ideas, stories and debate are part of working through how we will get there together. Here you’ll find a combination of perspectives and news. Enjoy. React. Share. Comment.

The Audacity Group

Mark Di Somma

Mark Di Somma

Strategy Director

Jackie Lay

Jackie Lay

Brand Analyst

We believe strategy, culture, storytelling and sustainability are fundamentally inter-connected.
Great strategy takes your business closer to your vision every day. But you won’t get there without your people. They won’t embark or stay the course without powerful stories to guide and inspire them. And none of this is worth it if you’re not viable: if you don’t have the resources, the supply chain and the mandate to operate for the foreseeable future.

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